Refund Policy

Our aim at PCPL is to provide excellent services to our clients. However, we understand that there may be situations where a refund is requested. This refund policy outlines the conditions and guidelines for requesting and receiving refunds for our company. Please read this policy carefully.

  1. Eligibility for Refund- Refunds are not applicable for products or services provided by third-party vendors or partners.
  2. Service Evaluation and Resolution- If you are dissatisfied with our services, please contact our customer support team immediately. We will make every effort to resolve your concerns promptly and to your satisfaction. 
  3. Refund Requests- Refund requests must be submitted in writing to our customer support team within 5 days of the service completion date.
  4. Refund Consideration- Refunds will be considered in situations where we have failed to deliver the agreed-upon services.
  5. Refund Approval- The refund will be processed using the original payment method used for the purchase.
  6. Refund Denial- Refunds will not be provided for services that have been delivered.
  7. Non-refundable Services- Some services provided by PCPL may be deemed non-refundable. These will be clearly communicated to clients before the service agreement is finalized.
  8. Modifications to the Refund Policy- PCPL reserves the right to modify this refund policy at any time without prior notice. Any changes to the refund policy will be effective immediately upon posting the updated policy on our website.

Please note that this refund policy is designed to ensure fairness and transparency in handling refund requests. If you have any questions or concerns regarding this policy, please contact our customer support team for further assistance.